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New Privacy Policy

PRIVACY POLICY 

This Privacy Policy governs the manner in which nupursdressingroom collects, uses, maintains and discloses information collected from users (each, a "User") of the www.nupursdressingroom.com website ("Site"). This privacy policy applies to the Site and all products and services offered by nupursdressingroom . This Privacy Policy governs the manner in which nupursdressingroom collects, uses, maintains and discloses information collected from users (each, a "User") of the www.nupursdressingroom.com website ("Site")

Personal Identification Information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, subscribe to the newsletter and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, credit/debit card information.

Users may, however, visit our Site Anonymously

We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personal identification information, except that it may prevent them from engaging in certain Site related activities.

Non-personal Identification Information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information, such as the operating system and the Internet service providers’ utilized and other similar information.

How we use collected Information

nupursdressingroom collects and uses Users personal information for the following purposes:

  • To improve customer service
We may use information in the aggregate to understand  how our Users as a group use the services and resources  provided on our Site.
  • To personalize user experience
We may use information in the aggregate to understand  how our Users as a group use the services and resources  provided on our Site.
  • To improve our Site

We continually strive to improve our website offerings based on the information and feedback we receive from you.

  • To process transactions
We may use the information Users provide about  themselves when placing an order only to provide  service  to that order. We do not share this information  with outside parties except to the extent necessary to  provide the service and to send Users information they  agreed to receive about topics we think will be of  interest  to them.
  • To send periodic emails
The email address Users provide for order processing,  will only be used to send them information and updates  pertaining to their order. It may also be used to respond  to their inquiries, and/or other requests or questions. If  User decides to opt-in to our mailing list, they will receive emails that may include company updates,related product or service information, etc. If at any time  the User would like to unsubscribe from receiving future emails, we provide and unsubscribe link at the bottom of each email.
  • How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration,disclosure or destruction of your personal  information, username, password, transaction information and data  stored on our Site.

Sensitive and private data exchange between the Site and its  Users happens over a secured communication channel and is encrypted and protected with digital signatures.

  • Sharing your personal information
We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information, not linked to any personal identification information, regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters. We may share your information with these third parties for those limited purposes provided that you have given us your permission.
  • Changes to this privacy policy
nupursdressingroom has the discretion to update this privacy policy at any time. Whenever we do, we revise the updated date at the bottom of this page,always. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect.

You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

  • Your acceptance of these terms
 By using this Site, you signify your acceptance of this policy and if you do not agree to this policy, please do not use our Site. Your continued use of the Site, following the posting of changes to this policy, will be deemed as acceptance of those changes.
  • Contacting us
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at: info@nupursdressingroom.com

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All measurements mentioned below are in inches and centimeters.

SIZE CHART (inches)
SIZE BUST WAIST HIP
XS 30 24 35
S 32 26 37
M 34 28 39
L 36 30 41
XL 38 32 43
XXL 40 34 46
3XL 42 36 48
4XL 44 38 50
SIZE CHART (cm)
SIZE BUST WAIST HIP
XS 81.3 61 88.9
S 86.4 66 94
M 91.4 71.1 99.1
L 96.5 76.2 104.1
XL 101.6 81.3 109.2
XXL 106.7 86.4 116.8
Size Guide

EXCHANGE POLICY

  • All the sale, discounted, brought with a coupon and gift voucher purchases are non-returnable, non-refundable & non-exchangeable.
  • If you have received the damaged product or wrong product, please send it back to us with your order number. After sending the product back to us, & delivered to us we shall send you a fresh piece.

CANCELLATIONS AND EXCHANGES

01 What is the Exchange Policy on Nupurs dressingroom?

Once the Nupurs Dressing Room pieces are sold they can be exchanged either with a different product or the replacement in a bigger or smaller size, for the same product (provided the aforementioned terms and conditions are met). We issue a credit note for our customers, only when the desired size of the product is not in stock.

If the product is eligible for size exchange, you may write to us at nupur.n4@gmail.com  strictly within 48 hours of delivery to request an exchange.

Once acknowledged by the team, please send the product back to us yourself, we do not have reverse pickup facility. Please do not forget to take acknowledgement receipt from the courier person about the number of products you are dispatching with his signature and mobile number. Nupurs Dressing Room will not be responsible for any lost shipment.

We do only size exchange once for all orders, items once sold are not taken back.

The cost of return shipping is at the customer's expense and is non-refundable. We recommend returning items through traceable mail (we do not have reverse pick up facility), as any returned items that is not received by Nupurs Dressing Room will be treated as not returned.

Please note that the goods are your responsibility until they are returned to Nupurs Dressing Room on the following addres:

Address:

4 bunglow, Andheri West
400053 mumbai Maharashtra, India

Phone no : 9039243924

  • Purchases made during SALE are not eligible for any kind of return or exchange.
  • Exchange can be done within 7 days of the date of delivery.
  • Please mention your name, address, number, email and order id on the parcel along with the size needed.
  • Please do note, that exchange is allowed once per order.

Size exchange is available (in case of size exchange, the customer is eligible to get a bigger or smaller size, equal to the amount of the exchanged product minus the shipping/COD cost of to & fro).

Store credit shall be equalling the amount of the exchanged product minus the shipping/COD cost of to & fro with a validity of 20 days from the date of receipt of store credit.

The cost of shipping to & fro (reverse pickup as well as shipping charges) for the product is to be borne by the customer.

02 Can I cancel my order?

You can cancel your Cash on Delivery order within 24 hours of order. Please call us on 9039243924 or write to us at info@nupursdressingroom.com to request a cancellation. You will not be able to cancel the order by yourself on the website.

Prepaid orders are not eligible for cancellation.

The customer agrees not to dispute the decision made by Nupurs Dressing Room and accept the decision regarding the cancellation.

03 How will I receive the credit for my money when desired size of the exchange product is not available?

The credit note will be emailed to you, which you can use in next 20 days on the Nupurs Dressing Room website. Please make sure that you use the credit in one go.

04 Can I exchange a part of my order?

Yes. You can exchange any products that are eligible for exchange within 48 hours of delivery. Please do note there are some items that are not returnable or exchangeable.

05 My garment does not fit me. What can I do?

If the product does not fit and you would like a new size, please request for a size exchange with the customer service team within 48 hours of receiving the product. Our team will try its best to help you for any size exchanges, alterations subject to availability. In case the size you have requested is not available we will offer you the option to get credit note to buy something else. 

06 Why my exchange is not accepted?

We endeavour to ensure that every transaction at our website is seamless. We take great care in delivering our products and adhere to the highest quality standards.

  • Exchange/Return not accepted if customer does not like the material or colour of the dress, we suggest that the customer should read the product description & have a look at all the pictures before ordering. You can also call us to know more details about the product if needed.
  • Our products are made and handled by human hands involving various processes. There is bound to be variations in colour, finish and overall look. The colours you see on our website will depend on the accuracy of your monitor for which subtle variations must be acknowledged.
  • 10-12% of colour difference depends on the screen resolution of the device used by the client and camera lights, please don't expect an exchange or return for the same.
  • Exchange/Return not accepted if the product is washed and worn.
  • No exchange or return for Jewellery. 

Thanks for contacting us. We'll get back to you as soon as possible.

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